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| How often should I change my engine oil? Engine oil should be changed every 5,000km or 3 months whichever comes first. Short trip, cold weather and heavy load shorten engine oil life. Engine oil is critical to an engine, it lubricates all moving components in the engine, clean engine oil maintains engine performance and fuel mileage, extends the life of an engine. Some European car manufacturers recommend oil change intervals at 12,000km, please consult your owner's manual. My transmission works just fine, why do I need a transmission service? Transmission fluid lubricates gears, bearings and clutch discs, it also cleans transmission oil passages and maintains hydraulic pressure to ensure smooth operation. Most car manufacturers recommend a transmission service every 50,000km. Clean transmission fluid prolongs the life of your transmission and avoids expensive transmission repair. What is a timing belt? Timing belt is a toothed belt connects the engine camshaft to the crankshaft. A timing belt is made of rubber and it wears out eventually. Not every car has a timing belt, some cars use timing chain. Most car manufacturers recommend a timing belt replacement every 96,000km. What happen when a timing belt breaks? Good news if you have a free-running engine, you will have to pay for the towing and timing belt repair cost to get the car back on the road. Bad news if your engine is interference fit, it may result in major engine damage. Beside the towing and timing belt repair cost, you have to pay for big dollar to rebuild your engine. Please consult our service advisors to find out whether you have a timing belt or a timing chain, get it replaced before your car breaks down. Every time I make a sharp turn, I hear a big clicking noise coming from the front of my car, what's wrong with it? Today's front wheel drive vehicles, the front wheels are connected to the transaxle via two drive axles. Each drive axle has an inboard and outboard constant-velocity joints. CV join tis a type of universal joints, it transmits torque at an angle from one shaft to another without any speed variation. Each joint is covered by a rubber boot,it's job is to keep lubricant in and prevent dirt and other contaminants from getting into the joint. When the boot is torn or ripped, lubricant leaks out and dirt may get into the CV joint and damage it. Under heavy acceleration and sharp cornering, it makes a loud clicking sound. The best way to prevent the CV joints from becoming damaged is to ask your technicians to inspect the CV boots during oil changes. It takes one minute to do a visual inspection, replace torn boots before the axles damage. I recognize a strong anti-freeze smell in the car, I also see steam and smoke come out from my heater vents, what's wrong? It sounds like your heater core is leaking. The heater core is part of the engine cooling system, anti-freeze runs through the entire heating system. If the heater core leaks,the anti-freeze drains out, the blower fan will blow the anti-freeze and steam up to the windshield and heater vents. Regular maintenance like cooling system flush will help to prevent blockage and corrosion build up in the cooling system. The 'Check Engine' light comes on my dash, what's wrong? Is it safe to drive my car? Today's vehicles have an onboard engine computer, what we call ECM (Electronic Control Module) that controls the fuel injection system. The ECM monitors all the engine input sensors and make adjustments on air/fuel ratio, ignition timing and emission, etc. When there is a problem in your system, the ECM records the problem and stores a trouble code, then it turns the 'Check Engine' light on. Is it safe to drive? It depends on what trouble code is stored in the computer. In worst situation, driving with check engine light may result in more damage to your vehicle. If your check engine light came on or flashing, have the your vehicle inspected as soon as possible. When I am braking at high speed or downhill, my steering wheel is shaking badly, what could be the problem? We call it brake pulsation, it is caused by out-of-round brake rotor, uneven wear between the brake pads and rotors. In order to make a smooth braking application, the brake pad and rotor must conform to one another so that brake pressure is consistent over the contact surface. To fix this problem, the brake rotor needs to be machined or replaced. I hear a high pitch 'Buzzing' noise coming from the back of my car, what could that be? Today's fuel injected engine requires an electrical fuel pump to deliver fuel from the gas tank to the engine, when the pump drive gears wear out, it will make a 'Buzzing' sound, it a sign of a fuel pump failure, get the fuel pump replaced before your car breaks down. Fill your gas tank every 1/4~1/2 tank will help to prolong the life of the fuel pump. When the fuel level is down to the bottom, the fuel pump will pick up all the contaminants from the bottom of the gas tank and plug the fuel pump. Gasoline also helps to prevent the fuel pump from overheating. My brake pedal goes right to the floor, after I pump the brake a few times, the pedal goes back up again. Is my car safe to drive? You probably have a leak in your brake system. When you have a leak in the hydraulic brake system, it will suck air back into the brake lines and cause a spongy brake pedal. After you pump the brakes a few times, you compress the air in the system and bring the pedal back to normal. |
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| * If you have questions that you cannot find in this faq, please email us. |
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